Privacy Policy

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information

When you fill out our contact form or communicate with us, you may voluntarily provide personal information such as your name, email address, phone number, business name, and details about your project. We only collect information that you choose to provide to us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information is collected through analytics tools and is used to improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and communicate with you about our services
• To provide, maintain, and improve our website and services
• To send you project updates, invoices, and service-related communications
• To analyze website usage and improve the user experience
• To compile anonymous, aggregated statistics about site usage
• To protect against unauthorized access and ensure the security of our website

We will never sell your personal information to third parties. We will never send you unsolicited marketing emails unless you have explicitly opted in to receive them.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small data files stored on your device that help us understand how visitors interact with our site.

We may use the following types of cookies:

• Essential cookies: Required for the website to function properly, such as remembering your theme preference.
• Analytics cookies: Help us understand how visitors use our website so we can improve it. These cookies collect anonymous data.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

Third-Party Services

We may use third-party services to help us operate our website and deliver our services. These third parties may have access to your information only to perform specific tasks on our behalf and are obligated to protect your information. Third-party services we may use include:

• Analytics providers: To collect and analyze website usage data
• Form processing services: To handle contact form submissions securely
• Hosting providers: To host and serve our website

We encourage you to review the privacy policies of any third-party services that may interact with our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of our business relationship and a reasonable period thereafter. Analytics data is retained in an anonymized, aggregated form.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate personal information
• Request deletion of your personal information, subject to certain legal exceptions
• Opt out of any marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at contact@luminest.io.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and destruction. Our website uses SSL encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: